+91 96255 80058 aeronoxprojects@gmail.com
Mon – Sat: 9:00 AM – 6:30 PM
Home Privacy Policy

Privacy Policy

Aeronox Projects Private Limited • Transparency, Integrity & Data Protection

Effective Date: October 2026
Last Updated: October 2026
Compliance: DPDP Act, 2023 (India)

1. Who We Are

Aeronox Projects Private Limited ("Aeronox", "we", "us", "our") is an engineering contractor providing turnkey industrial HVAC, cleanroom, and ventilation systems across India.

Registered Address: F-104/6, 4th Floor, Shaheen Bagh, Abul Fazal Enclave, Part-II, Jamia Nagar, New Delhi 110025, India
Contact Email: aeronoxprojects@gmail.com
Telephone: +91 96255 80058

This policy explains what personal data we collect through our website, why we collect it, how long we retain it, and what rights you have over your personal information.

2. What Personal Data We Collect

2.1 Information You Give Us Directly

When you complete the enquiry or quotation request form on our website, we collect:

Field Required? Why We Need It
Name Yes To address you correctly when we respond
Mobile Number Yes To call you regarding your project enquiry
Requirement (Service Type) Yes To route your enquiry to the designated project engineer
Company Name No To understand your commercial or industrial facility context
Email Address No To send written proposals, technical specs, and quotations
City / Project Location No To coordinate site visits and regional engineering support

If you telephone us or send a direct inquiry via WhatsApp, we collect your phone number and any project details you choose to share in that conversation.

2.2 Information Collected Automatically

When you visit our website, our analytics and measurement tools may collect:

  • Your IP address and approximate location (city or region level)
  • Device type, browser version, and operating system
  • Pages viewed, session duration, and navigation sequence
  • Referral sources (e.g., Google search, Google Ads, or direct links)
  • Form submission events and conversion tracking signals

We use Google Tag Manager, Google Ads, and Google Analytics to measure interaction and site performance using cookies.

2.3 What We Do NOT Collect

We do not collect payment card credentials, bank account passwords, government identity numbers (Aadhaar, PAN), or any special category personal data through this website.

3. Why We Use Your Data

We use your personal data strictly for legitimate business purposes:

  1. To respond to your enquiry: Direct phone call or email follow-up from our HVAC engineering team.
  2. To prepare an engineering quotation: Heat load calculations, equipment selection, and customized proposal pricing.
  3. To maintain business records: Managing project enquiries, ongoing contracts, and warranty/AMC service history.
  4. To optimize our advertising: Identifying relevant industrial search queries so we do not display irrelevant ads.
  5. To improve our website: Analyzing user flow, page speed, and navigation ease.
  6. To meet statutory obligations: Tax records, GST invoices, and regulatory accounting.
We do NOT sell your personal data. We do NOT share it with third parties for independent marketing. We never add you to unsolicited mailing lists.

5. Who We Share Data With

We share personal data only in limited, strictly governed situations:

Recipient What They Receive Purpose
Google (Analytics, Ads, Tag Manager) Pseudonymous device and browsing analytics (never your name, phone, or raw form submission) To evaluate traffic performance and ad campaign effectiveness
Cloud Infrastructure / Hosting Encrypted data stored on secure servers Reliable 24/7 web hosting and serverless API execution
In-House Engineering & Sales Team Your submitted inquiry details Direct technical consultation and quotation preparation
Professional Advisers Relevant business records Statutory auditing, taxation, and legal compliance
Government & Law Enforcement As formally required by law Compliance with valid legal orders and regulatory audits

6. How Long We Keep Your Data

Data Category Retention Period
General Enquiries (uncontracted) Retained for 24 months to support delayed procurement cycles, then securely deleted or anonymized
Quotations, Contracted Projects & Invoices Retained for the duration of the project, warranty period, and 8 years for statutory tax/accounting compliance
Website Analytics Data Maintained per standard Google Analytics retention windows (up to 14 months)

7. How We Protect Your Data

We implement robust technical and organizational security controls to safeguard your data:

  • Transport Encryption: All web traffic is strictly encrypted over HTTPS (TLS 1.3).
  • Role-Based Access: Only authorized engineering and project managers can view customer inquiry details.
  • Secure Infrastructure: Hosted on enterprise cloud architectures with active DDoS and firewall protection.

In the unlikely event of a security incident affecting your data, we maintain established incident protocols to inform affected individuals and the Data Protection Board of India as mandated by law.

8. Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023, you have the right to:

  • Right to Access: Request confirmation of what personal data we hold about you.
  • Right to Correction: Request correction or updating of inaccurate or incomplete personal records.
  • Right to Erasure: Request deletion of your personal data where continued retention is no longer necessary.
  • Right to Withdraw Consent: Revoke consent previously granted for processing your details.
  • Grievance Redressal: Submit a complaint regarding how your personal information is handled.
  • Nomination: Nominate an individual to exercise these rights on your behalf in the event of incapacity.

To exercise any of these rights, email us at aeronoxprojects@gmail.com with the subject line "Data Protection Request". We will process and respond within 30 days free of charge.

9. Cookies & Tracking Technologies

Our website utilizes standard cookies to ensure optimal functionality:

  • Essential Cookies: Required for page rendering, security tokens, and responsive layout execution.
  • Analytics Cookies: Anonymized metrics to help us understand visitor counts and popular HVAC topics.
  • Advertising Cookies: Helps evaluate the relevance of Google Ads clicks without storing identifying personal data.

You can adjust or disable cookie permissions at any time through your browser settings. You may also install the Google Analytics Opt-out Browser Add-on.

10. Children's Privacy

Our services are strictly B2B and directed at corporate, institutional, and commercial clients. We do not knowingly solicit or collect personal information from individuals under the age of 18.

12. Updates to This Policy

We may periodically update this Privacy Policy to reflect changing regulatory requirements or operational improvements. Any updates will be posted on this page with a revised "Last Updated" timestamp.

13. Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, our designated Grievance Officer details are:

Name / Title: Grievance Officer

Organization: Aeronox Projects Private Limited

Address: F-104/6, 4th Floor, Shaheen Bagh, Jamia Nagar, New Delhi 110025, India

Email: aeronoxprojects@gmail.com

Response Window: Within 30 days of receiving written notice

If you are not satisfied with our grievance resolution, you may escalate the matter to the Data Protection Board of India.

14. Contact Information

For any questions or clarifications regarding this Privacy Policy, please contact us:

Aeronox Projects Private Limited
F-104/6, Shaheen Bagh, Jamia Nagar, New Delhi 110025, India
Phone: +91 96255 80058
Email: aeronoxprojects@gmail.com
Operating Hours: Monday to Saturday, 9:00 AM – 6:30 PM IST